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Return and Refund Policy
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At Agriparts, we want you to be completely satisfied with your purchase. If you’re not entirely happy with your order, we offer a hassle-free return and refund process within 7 days from the date of delivery.
**Eligibility for Returns**
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. It should also have the original tags and labels attached.
**Initiating a Return**
To initiate a return, please contact our customer service team within 7 days of receiving your order. Our team will guide you through the return process and provide you with a return authorization.
**Return Shipping**
Customers are responsible for the shipping costs associated with returning the item unless the return is due to a fault on our part (e.g., damaged or incorrect product).
**Refund Process**
Once we receive the returned item and verify its condition, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase.
**Refund Timeline**
Refunds will be processed within a reasonable timeframe, typically within 5-7 business days after receiving the returned item. The actual refund duration may vary based on your payment provider’s policies.
**Exceptions**
Please note that certain items, such as perishable goods, personalized items, or clearance/discounted products, may not be eligible for returns unless they are defective or damaged.
**Contact Us**
If you have any questions or concerns regarding our return and refund policy, or to initiate a return, please contact our customer service team.